FAQ
Who & how do you help?
We offer comprehensive care for all ages, combining family medicine, psychiatry, psychological assessments, and therapy for individuals, couples, and families. Our team provides personalized support for holistic biological, psychological & sociological wellness
Do I need a referral?
Referrals aren’t usually required, though we happily accept them. You can call to book an appointment directly, and if a referral is needed for your specific request, our administration team will let you know right away (Referrals are required for psychiatry only.)
How do I get started?
To book a family doctor’s appointment, a psychiatric appointment, an independent medical evaluation, or addiction services, please phone the appropriate Savera location (Edmonton or Calgary). Upon booking you will be asked to provide information such as your Alberta Health Care number, phone number, etc. To book psychology services (assessment or therapy), visit our website at www.saverapsychology.ca, email info@saverapsychology.ca, or call the Edmonton location.
What should I bring to my first appointment/sign up?
Please bring your Alberta Health Care Card or a valid health card from any province in Canada. If you do not have one, please bring other valid identification.
Am I guaranteed treatment if I go to an appointment?
This depends on the treatment choice, safety, medical condition, and the doctor’s clinical assessment. However, most patients are started on the same day they come in for an appointment.
I am comfortable with a female doctor?
SMC understands and has a female doctor to provide privacy and comfort to female patients.
English is not my first language?
SMC is a culturally sensitive clinic and our doctors speak Punjabi, Hindi, Assamese, Bengali, Urdu, Russian, Gujarati and Tagalog (Filipino).